spi9 deposit Terms and Conditions

These terms cover the whole spi9 deposit service: the account you open, the wallets you pay with, the bonuses you claim and the way we settle a disagreement. They replace any earlier copy you may have read. Read them once now, then come back to the section you need when something goes wrong. If a rule is unclear, ask live chat before you deposit rather than after.

Who can hold a spi9 deposit account

Anyone aged 18 or over who can legally gamble in Bangladesh may open an account. One person, one account, one wallet. You register with your own name, your own mobile number and a bKash, Nagad or Rocket account held in that same name. Accounts opened for a friend, a relative or a buyer are closed when we spot them.

Registration means you confirm the details are accurate and yours. Keep them current. If your phone number changes, update it in your profile before you request a payout, or the request waits while we match the records. We may ask for a copy of your National ID card, passport or driving licence to confirm who you are.

What you agree to when you register

By creating an account you accept these terms, the bonus rules and the result of every round you play. Game outcomes come from the provider's certified random number generator, and we cannot reverse a completed round. Your balance is held in Bangladeshi Taka and shown with the ৳ sign across the site and the app.

Keep your login to yourself. Every bet placed from your account is treated as yours, whether or not you were the one tapping the screen. If you think someone else has your password, tell live chat and we will lock the account while we sort it out with you.

Money in: deposits, wallets and credit time

Deposits start at ৳150 and normally land in your balance in about a minute through bKash, Nagad and Rocket. Bank transfer works too and can be slower at your bank's end, though we credit it like any other payment once it arrives. Cash, cheques and payments from someone else's wallet are not accepted.

Only send money from a wallet registered in your own name. A deposit that arrives from a third party cannot be played through and withdrawn again until ownership is shown, and that usually means returning it to the account it came from.

Your welcome bonus and the 22x playthrough

A first deposit earns 125% extra, capped at ৳15,500. Later deposits can take the 28% reload, and each day we return 1.2% of your play as cashback. Bring a friend who deposits and you receive ৳600. Bonus money sits apart from cash until you have played it through 22 times.

Playthrough counts stakes, not wins. Claim one welcome bonus per person, per phone number and per wallet, and never across two accounts. If you ask for a payout before the playthrough is finished, the bonus and anything won from it are removed before your cash is released.

Withdrawals and the paperwork we ask for

Requests start at ৳1,500, and the Starter tier releases up to ৳240,000 in a single day. Higher tiers lift that ceiling. Approved payouts usually reach your wallet in 14 minutes; the first one can take up to 2 hours because a person checks it before the money moves.

1. 01
   Finish any running bonus

   Clear the playthrough on an active bonus first. Bonus funds do not travel with a payout request.

2. 02
   Send the request

   Pick the same wallet you deposited from, enter the amount and confirm. The reference number appears on screen and in your history.

3. 03
   Upload your document once

   Before your first withdrawal we need one clear photo of your National ID card, passport or driving licence. Review takes about 6 hours.

4. 04
   Wait for the transfer

   14 minutes is typical. Allow up to 2 hours for a first payout, and longer if the name on the wallet does not match your account.

We may hold a payout while we look at a document, the source of a deposit or an unusual run of bets. Nothing is kept without a reason, and live chat will tell you exactly what is missing.

Play fair: what ends an account

Most players never need this section. It exists for the few who work the bonus system instead of playing the games. This is not the full rulebook, but these are the things that close accounts fastest.

• Holding more than one account, or opening a new one after a closure.
• Passing bonus money between accounts to clear playthrough faster.
• Betting both sides of the same market to move turnover with no risk.
• Running bots, scripts or copied software against any game.
• Raising a chargeback on a deposit that was already played.
• Letting another person play on your login, or playing on theirs.

When an account closes for any of these, the balance is reviewed and bonus funds are removed. Real money left over goes back to the wallet it came from. You can appeal through live chat and we will put the decision in writing.

How changes to these terms reach you

We revise this page when a payment partner changes its rules, when a new game type joins the lobby or when a clause turns out to be unclear. The version published here is the one in force. Where a change affects money already in your balance, we post a note in the app before it applies, so you can finish what you started or stop.

Complaints, disputes and live chat

Start with 24/7 Live Chat. A missing deposit, a stuck bonus or a payout that looks short is usually settled there in minutes, because the agent sees the same account history you do. Have your reference number ready; it is the code in the wallet confirmation message.

If chat cannot resolve it, ask for the case to be escalated. We reply in writing and name the rule the decision rests on. Nothing here stops you from raising a matter with the authorities that regulate gambling where you live.

Short answers on the fine print

Ready to put these rules to work? Open your spi9 deposit account, make the first deposit to claim the 125% bonus, and read the game rules for any title before your first round. The home page shows what is live in the lobby right now.